FAQ
Ask and you shall receive.
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How long does shipping take?
If you're in the United States, it should only take 3-5 business days. We pack orders Monday through Friday. If you order after 11am on Friday, it'll be handled Monday. If you're ordering outside of the U.S. we cannot give you an accurate ETA on shipping due to customs regulations in your country.
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Do you ship internationally?
We can easily ship to Canada. Although it is possible to ship elsewhere, please keep in mind that many countries will withhold smoking accessories at customs. They might ask the buyer to pay a release fee or delay the shipment by weeks.
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My item arrived damaged!
Please reach out to info@vsyndicate.com with photos of the issue and we can help out.
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Do you offer refunds/exchanges?
Yes, you may return your item for up to 30 days after its arrival. Please provide the order number and email info@vsyndicate.com
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Are you hiring?
Occasionally! Email your resume to info@vsyndicate.com